Boarding Policies

CHECK-IN AND CHECK-OUT

To better serve our clients and patients, we have scheduled boarding check-in and check-out times.

Monday-Friday 7-6 PM
Saturday 7:30 AM – 10 AM
Sunday 7 PM (check-out only)

PREVENTIVE CARE

Your pet must be current on preventive care and vaccinations, or these services must be completed upon arrival for boarding for the safety of all boarders.

Requirements for Dogs:
Annual Wellness, Rabies, DHPP, Bordetella, Influenza, and Fecal

3. Requirements for Cats: 
4. Annual Wellness, Rabies, and FVRCP

FOOD

We provide premium brand pet foods, but if you choose to bring your own, state law requires it to be in a container or sealable baggy labeled with your pet’s name (first and last), type of food, and the amount fed to your pet.

MEDICATIONS

For the safety of your pet, all medications need to be brought in the original vials, bottles, or containers which must include your pet’s name (first and last) and dosage. No loose tablets, please.

PERSONAL ITEMS

Please label all personal items to be left with your pet’s name (first and last) in permanent marker. This includes toys, beds, blankets, etc.

FOR DOGS

1. 1. RABIES – This incurable disease affects the nervous system of almost all mammals, including humans. It is spread through contact with the saliva of infected animals (which can include skunks, foxes, raccoons, and bats) through bites or any break in the skin. There is no cure once infection occurs. Federal and state laws require all dogs to maintain a current rabies vaccination status, and it is a state law that all dogs boarding at a commercial facility are current on their rabies vaccination.
   2. DHPP – Distemper, Hepatitis, Parainfluenza, and Parvo are all viruses that can cause illness in dogs. Parainfluenza is an upper respiratory disease of dogs that can cause a chronic cough. As the name implies, Hepatitis can cause chronic liver disease. Distemper and Parvo are highly contagious and can be deadly. Fortunately, all of these diseases are very preventable through vaccination. The state of Iowa requires all dogs boarding at a commercial kennel be current on their Distemper and Parvo vaccinations.
   3. BORDETELLA – This respiratory infection is easily transmitted from one dog to another just like the human common cold, so vaccination is important when dogs are boarded or groomed. Almost all boarding kennels require Bordetella vaccination.
   4. INFLUENZA – This flu virus is relatively new to dogs and has the ability to cause respiratory disease similar to Bordetella, however the symptoms are generally more severe. A small percentage of dogs will develop life-threatening pneumonia. Just like the human flu, this virus is highly contagious and very easily transmitted from dog to dog. When exposed, almost all dogs develop illness. For the safety of all dogs boarding at Jordan Creek Kennels, we require vaccination for influenza.

FOR CATS

1. 1. RABIES – Although some owners may think vaccination is unnecessary for indoor cats, it is important to remember that bats are the most common carrier of rabies in Iowa and many residences become unintentional homes for bats each year. Because there is no cure for rabies and humans can be exposed to rabies through unvaccinated pets, the state of Iowa requires that all cats boarding at a commercial kennel be vaccinated and current on their rabies vaccination.
   2. FVRCP – Feline Viral Rhinotracheitis and Calici viruses invade the upper respiratory systems of cats and cause cold-like symptoms. In young and debilitated cats the infection can be severe and life threatening. Just like the human cold, these viruses are readily transmitted from cat to cat. Panleukopenia, also known as feline distemper, is transmitted through the secretions of cats and is highly lethal to young kittens and unvaccinated cats. The state of Iowa requires all cats boarding at a commercial kennel be current on their Distemper vaccination.